You can email us at support@opconnect.com
- Best option for billing issues or to report a broken charger
- Responses within one business day
- Answers to technical questions
- Request a repair for your chargers
You can call us at (855) 885-9571
- Best option for drivers that need immediate help at a charger
- Answered 24 x 7
- Ability to remote start fast chargers in most cases
- Report broken chargers
Log into your account for information and to manage account
- Station owners view and download reports for your chargers’ activity
- Station owners see status of open maintenance tickets for your chargers
- EV Drivers, see your charging history, request a new card, reset your PIN and manage payment methods