You can email us at

  • Best option for billing issues or to report a broken charger
  • Responses within one business day
  • Answers to technical questions
  • Request a repair for your chargers

You can call us at (855) 885-9571

  • Best option for drivers that need immediate help at a charger
  • Answered 24 x 7
  • Ability to remote start fast chargers in most cases
  • Report broken chargers

Log into your account for information and to manage account

  • Station owners view and download reports for your chargers’ activity
  • Station owners see status of open maintenance tickets for your chargers
  • EV Drivers, see your charging history, request a new card, reset your PIN and manage payment methods